We wonder: what makes a fair agreement between studio and member? Here, you’ll find our studio rules, participation conditions, and guidelines for safe, positive group training.

May 11, 2026

Accepting Our Terms

By using our studio or website, you acknowledge our terms and agree to follow class etiquette and all house guidelines. Still have questions? Let’s talk about them—our team always welcomes your feedback as rules develop.

Definitions

Not sure what each reference means? Here’s our running glossary.

• ‘Studio’ refers to the group fitness space, booking platform, and all related events operated by us.
• ‘Sessions’ describe every class, group workout, or hybrid event organised or promoted by our team.
• ‘Member’ includes anyone who reserves, joins, or attends our classes in any way.
• ‘Trainer’ covers all certified staff leading, advising, or overseeing fitness sessions.

Service Usage Rules

Members agree to respect session times, fellow participants, and facility property. Safety is a team effort and the rules may update.

Eligibility

Anyone aged 16+ may join group classes, but under 18s must have guardian consent. We try to welcome as many people as possible.

Let us know about any accessibility needs in advance.

Your Responsibilities

Every member plays a part in creating a welcoming space.

• Provide accurate details when booking classes or communicating with trainers.
• Follow guidance from trainers, particularly if injuries or health issues are present.
• Respect others’ privacy and personal space inside the studio.
• Inform us immediately of any facility damage or safety concerns.

Prohibited Studio Uses

To keep everyone safe, some rules are non-negotiable.

• No harassment, discrimination, or disruptive conduct toward staff or members.
• Never bring prohibited substances, or dangerous objects into the studio.
• Do not record other participants without express permission.
• Refrain from commercial solicitation or selling unauthorised services on site.
• Don’t misuse the booking or contact system for spam or non-related messages.

Intellectual Property

Artwork, class designs, and original routines remain the property of the studio or creators. Using or sharing these without approval is not permitted. Curious about co-creation or sharing content? Ask our team.

User Content

You may share feedback, images, or session ratings. By doing so you allow us to use your comments to improve services or promote activities.

How We Protect Your Privacy

See our updated Privacy Policy for details on information handling and your choices about data. We aim to answer all privacy-related questions. View Privacy Policy

Important Disclaimers about Exercise

Results may vary with any fitness program. Consult your physician before use or starting new activity. Our trainers encourage safe participation.

Limiting Liability and Damages

We’re not liable for injuries, lost belongings, or delays from causes outside our control—within UK consumer laws.

Indemnity

Members agree not to hold us responsible for damages if guidelines or instructions are disregarded.

Resolving Disputes

Most concerns are fixed quickly with a call or chat. Still have an issue? Here’s what to do.

Applicable Law and Jurisdiction

UK law governs our services and these terms. Significant conflicts will be settled by a qualified authority.

Termination

We may cancel access for behaviour that risks safety or disrupts sessions for others.

Updates

Terms change as we improve offerings—check here for updates before big decisions.

Severability

If some rules don’t apply, the rest remain in effect.

Total Agreement

These terms are the full agreement between studio and member—unless special offers state otherwise.

Contact & Help

Let us know if you have questions about these conditions.